Frequently Asked Questions

What makes ALTIVO different from other travel cushions?

Most travel cushions use foam or gel that traps heat, compresses flat, and can't be adjusted once you sit down. ALTIVO uses 49 interconnected air cells that redistribute pressure as you move, stay cool the entire flight, and let you adjust firmness from your seat. All at 0.66 lbs.

Do you offer a guarantee?

Yes. Try ALTIVO for a full 60 days. If you're not sitting more comfortably on your flights, at your desk, or in your car, we'll refund every penny. No questions asked.

How long does shipping take?

All orders ship within 2-5 business days with free tracked shipping. You'll receive a tracking email as soon as your order is on its way.

Will it help with tailbone, sciatica, or lower back discomfort?

The 49 air cells spread your weight evenly instead of concentrating it on your sit bones like a flat seat does. Hundreds of customers have reported significant relief on flights ranging from 2 to 14+ hours.

How do I inflate it?

A few breaths through the valve and you're done. The whole process takes under a minute. You don't need a separate pump, and there's no perfect inflation level. The air cells adapt to whatever air you give them.

Can I adjust the firmness while sitting on it?

Yes. Start fully inflated for maximum support, then release air through the valve to soften it up as the flight goes on. Find your perfect comfort level without leaving your seat.

Will it leak air?

No. The inner layer is medical-grade TPU with reinforced seams and a dual-stage valve system. It holds air consistently through flights of 12+ hours.

Will it slide around on the seat?

The entire bottom surface is covered in a non-slip grip layer that keeps the cushion locked in place on any seat. Once it's down, it stays down.

Will it fit on all airline seats?

At 15.7 x 15.7 in (40 x 40 cm), ALTIVO is designed to fit standard economy seats across all major airlines. It also works on office chairs, car seats, and stadium seating.

Will airlines let me bring it on board?

Absolutely. It packs smaller than a water bottle and weighs 0.66 lbs. No airline restricts personal seat cushions, and the compact size means it won't take up overhead bin space or bother fellow passengers.

How do I pack it back up?

Open the valve, press the air out, fold it, and drop it in the included carry bag. The whole process takes about 15 seconds. The carry bag clips to your luggage handle so you don't have to think about it.

What is it made of?

Three layers: a breathable lycra top that's soft against clothing, a medical-grade TPU inner layer that's airtight and puncture-resistant, and a non-slip grip bottom. Built to last 1,000+ flights.

What are the dimensions?

Inflated: 15.7 x 15.7 x 1.2 in (40 x 40 x 3 cm)

Packed: approximately 8.7 x 4.7 x 4.7 in (22 x 12 x 12 cm)
Weight: 0.66 lbs (300g)

What's the maximum weight it supports?

396 lbs (180 kg).

How do I clean it?

Wipe it down with an antibacterial wipe or damp cloth after each use. For a deeper clean, use mild soap and water and let it air dry. No machine washing needed.

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